For dental practices · GPs · physio · clinics

Patients ask. Your site answers. The rest reaches your desk.

LimeliChat answers routine patient questions from your own practice pages, in Dutch, French and English, at any hour. When a question is clinical, urgent or uncertain, it hands the patient straight to your team, never inventing a medical answer.

Start your 7-day free trial See it answer

Never invents medical info GDPR-ready, built in Belgium No per-chat fees

D Praktijk Dentavia online now

The calls that don't need a nurse.

Hours, new patients, where to park, is it reimbursed. Your front desk answers these dozens of times a day while patients wait. Your website can take the routine ones, so your team stays with the people in the room.

"Neemt u nieuwe patiënten aan?"
Answers from your site, then books a callback for you.
Answered in Dutch
"Est-ce remboursé par la mutuelle ?"
Says what your site states; if it's unclear, it hands off.
Répondu en français
"Do you handle emergencies?"
Explains your emergency policy and routes urgent cases.
Answered in English
"Wat zijn de openingsuren?"
Your hours, holiday closures included.
Answered in Dutch
"Is de praktijk rolstoeltoegankelijk?"
Answers from your accessibility information.
Answered in Dutch
"Ik heb sinds gisteren kiespijn."
A symptom is never for a bot to judge. Straight to your team.
Clinical → your team

It answers from your pages, never from the internet.

That's the whole point in a medical setting. It draws only on what your practice publishes, and passes anything clinical or uncertain to a human.

Trained on your own practice, and nothing else

Paste your website URL. It reads your services, hours, team, location and policies, and builds a private knowledge base. It never invents a diagnosis, a fee or a reimbursement rule. If it isn't published, it says so and passes the patient to you. Conversations answer from your public site content, and it's GDPR-ready with a DPA available.

🦷 Services & treatments 🕑 Opening hours 📍 Location & access 💶 Fees & reimbursement 🚑 Emergency policy 👥 Your team

Everything a patient asks before they call, drawn straight from what you already publish.

Anything clinical or uncertain goes to a human, fast.

A symptom, a worry, a question your site doesn't cover: none of it is for a chatbot to answer. LimeliChat recognises it, stops, and hands the patient to your WhatsApp, Slack or email with the message attached, so a real person picks it up.

"Ik heb sinds gisteren kiespijn."
→ Sent to your team: possible urgent · via the website. A person replies, not the bot.

One assistant. Every patient's language.

In Belgium your patients write in Dutch, French and English. LimeliChat detects each patient's language and replies in it, so nobody struggles through a form in the wrong tongue at the moment they need help.

Bonjour, faites-vous les urgences le week-end ?
Le week-end, nous assurons une permanence pour les urgences. Je vous mets en relation avec le cabinet pour trouver un créneau.

Same bot, seconds later, in flawless French, without a language menu.

A busy week costs the same as a quiet one.
One flat monthly price, no charge per chat. Plans from €30/mo, 7-day free trial, no card.
See the cost, side by side

Give your practice a front desk that answers after hours.

Point it at your site, give it your colours, drop one line of code. It answers the routine, and knows exactly when to fetch a human.

Start your 7-day free trial Talk to us first